Tele Caller

A new Tele Caller role is open at Sunny Singh (Sunny Estate Agent), Malad West, Mumbai. The pay goes up to ₹25,000/month. There are 3 open positions.

Note from the employer

We Are Hiring For A Telecaller + Backend Executive Role. Requirements: Minimum 1 Year Experience In Real Estate Industry Fluent Communication Skills (Hindi & English Preferred) Experience In Handling Portal Leads, Client Calling, And Follow-Ups Ability To Manage Backend Work Such As Data Entry, Crm Updates, And Coordination Basic Knowledge. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Marathi, Hindi, English | Preferred Experience In : Real Estate

Who can apply

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Gujarati, Hindi, Marathi and Real Estate
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Marathi, Hindi, English
• Preferred Experience In: Real Estate
• A patient, calm under pressure attitude

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Key responsibilities

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Job location: Malad West, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Tuesday to Sunday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 3

Ready to start? Upload your resume and apply to Sunny Singh (Sunny Estate Agent) today.