Bpo Executive

Sunshine manpower solutions wants to bring on a Bpo Executive for its Bidhan Nagar, Kolkata team. The pay goes up to ₹20,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

What the job involves

Here is what a typical day looks like:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• You are calm under pressure and polite

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Job details

• Location: Bidhan Nagar, Kolkata, West Bengal
• Shift: Day Rotational | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Openings: 30

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