Customer Care Executive

Sunshine manpower solutions wants to bring on a Customer Care Executive for its Cox Town, Bengaluru team. Great for first-time job seekers. There are 30 open positions. You can earn up to ₹24,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Outbound, Domestic, Sales | Marketing | Languages : Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Marketing
• Languages: Hindi, English
• Someone calm under pressure and polite

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary

Salary: ₹17,000 – ₹24,000 per month, based on skills and experience.

Quick facts

• Work location: Cox Town, Bengaluru, Karnataka
• Work mode: On-site
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Openings: 30
• Shift: Day Rotational | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.