Customer Care Executive

Sunshine manpower solutions is hiring a Customer Care Executive in Vasanth Nagar, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹22,000/month. No experience? You can still apply.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Domestic, Outbound | Marketing | Languages : English, Hindi

Salary and benefits

The salary for this role is ₹16,000 – ₹22,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Marketing
• Languages: English, Hindi
• Someone calm under pressure and customer-first

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Location: Vasanth Nagar, Bengaluru, Karnataka
• Work mode: On-site
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Openings: 30
• Working hours: Day Rotational | Monday to Saturday
• Employment type: Full time

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