Customer Care Executive

Sunshine manpower solutions has an opening for a Customer Care Executive based in Shivaji Nagar, Bengaluru. Great for first-time job seekers. Salary is up to ₹24,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Outbound | Marketing | Languages : Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Skills: English, Hindi, Inbound, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Marketing
• Languages: Hindi, English

Your responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹17,000 – ₹24,000 per month.

Position details

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Working hours: Day Rotational | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.