Customer Care Executive

A new Customer Care Executive role is open at Sunshine manpower solutions, Cox Town, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹22,000/month. No experience? You can still apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Domestic, Outbound, Sales | Marketing | Languages : Hindi, English

Compensation

The salary for this role is ₹17,000 – ₹22,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales
• Marketing
• Languages: Hindi, English
• A patient, calm under pressure attitude

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Cox Town, Bengaluru, Karnataka
• Employment type: Full time
• Timings: Day Rotational | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Sunshine manpower solutions today.