Customer Care Executive

Looking for a Customer Care Executive role in Mohammad Pur Village, Delhi? Superfast Worldwide Express Llp is hiring now. Salary is up to ₹18,000/month. 2 candidates will be hired for this role.

Note from the employer

Handling Customers Calls And Assist. Type : Sales | Languages : Telugu, Tamil, Malayalam, Hindi, English

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Malayalam, Sales, Tamil, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Telugu, Tamil, Malayalam, Hindi, English
• A polite, calm under pressure attitude

Compensation

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Work location: Mohammad Pur Village, Delhi, Delhi
• Work mode: Office-based
• Vacancies: 2
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Superfast Worldwide Express Llp today.