Telecaller

Support Facilities Management is looking for a Telecaller to join its team in Bamandongri, Mumbai. You can earn up to ₹25,000/month. There are 30 open positions.

Employer’s description

Maintain The Customer Call And Give The Information For Product. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Preferred Experience In : Real Estate

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Marketing, Real Estate and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Preferred Experience In: Real Estate
• Someone patient and customer-first

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Job location: Bamandongri, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Work type: Office-based

Ready to start? Upload your resume and apply to Support Facilities Management today.