Telecalling Assistant

Looking for a Telecalling Assistant role in Koparkhairne, Mumbai? Suraj Bjarang Patil (Labtech Enterprises) is hiring now. You can earn up to ₹18,000/month. 2 candidates will be hired for this role.

In the employer’s words

We Are Manufacturer Pharmaceutical, Laboratory, Chemical Factory Instrument. We Need Marketing By Calling, Mail, Whatsapp. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : English, Hindi, Marathi

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: English, Hindi, Marathi
• You are customer-first and polite

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.

Position details

• Location: Koparkhairne, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 2

Click Apply to send your profile to Suraj Bjarang Patil (Labtech Enterprises). It takes less than a minute.