Customer Care Executive

Looking for a Customer Care Executive role in Marathahalli, Bengaluru? Suraj P K (Anvaya HR Inc) is hiring now. Salary is up to ₹20,000/month. Freshers can apply. There are 10 open positions.

Note from the employer

Handle Inbound Calls From Sbi Customers Regarding Banking Servicesprovide High-Quality Customer Service, Answering Queries, And Resolving Complaintsensure Excellent Verbal Communication In English And Any Regional Languages Meet Daily Productivity And Quality Targets. Languages : English

Pay and perks

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A calm under pressure, polite attitude

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Marathahalli, Bengaluru, Karnataka
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Suraj P K (Anvaya HR Inc) reviews applications regularly.