Customer Care Executive

Suraj P K (Anvaya HR Inc) wants to bring on a Customer Care Executive for its Electronic City, Bengaluru team. 10 candidates will be hired for this role. You can earn up to ₹24,000/month.

In the employer’s words

Key Responsibilitiesquery Resolution: Handle Inbound Calls Or Chats To Resolve Customer Complaints Regarding Orders, Payments, And Product Inquiries Professionally.Process Documentation: Update Call Records And Maintain Accurate Documentation Of Every Customer Interaction In The System.24Ctc 19K In Hand Lanaguaes: Enlish, Hindi. Type : Inbound | Languages : Hindi, English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• You are patient and polite

Pay and perks

You will be paid ₹19,000 – ₹24,000 per month.

Position details

• Location: Electronic City, Bengaluru, Karnataka
• Work type: Work from office
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Suraj P K (Anvaya HR Inc). It takes less than a minute.