Customer Care Executive

Start your next role as a Customer Care Executive with Suraj P K (Anvaya Hr Inc) in Marathahalli, Bengaluru. Great for first-time job seekers. The team is filling 8 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

Job Responsibilities Handle Inbound Calls From Sbi Customers Regarding Banking Servicesprovide High-Quality Customer Service, Answering Queries, And Resolving Complaintsensure Excellent Verbal Communication In English And Hindimeet Daily Productivity And Quality Targets Key Requirementsexperience: 0-3 Years Education: 12. Languages : Tamil, Kannada

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Kannada and Tamil
• Good English
• Freshers can apply
• Languages: Tamil, Kannada
• You are calm under pressure and patient

Compensation

Compensation: ₹16,000 – ₹20,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Position details

• Job location: Marathahalli, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 8
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Suraj P K (Anvaya Hr Inc) reviews applications regularly.