Customer Care Executive

Looking for a Customer Care Executive role in Electronic City, Bengaluru? Suraj P K (Anvaya HR Inc) is hiring now. Freshers can apply. 15 candidates will be hired for this role. Salary is up to ₹24,000/month.

Note from the employer

Handle Inbound And Outbound Customer Calls Professionally.Resolve Customer Queries And Provide Accurate Information.Maintain A High Level Of Customer Satisfaction.Record Call Details And Update Customer Information.Follow Company Policies And Quality Standards. Languages : Hindi, English

Pay and perks

You will be paid ₹19,000 – ₹24,000 per month.

Day-to-day work

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

Quick facts

• Location: Electronic City, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Job type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Suraj P K (Anvaya HR Inc) reviews applications regularly.