Customer Care Executive

Start your next role as a Customer Care Executive with Suraj P K (Anvaya HR Inc) in Electronic City, Bengaluru. There are 10 open positions. The pay goes up to ₹19,000/month. No experience? You can still apply.

In the employer’s words

Key Responsibilities Query Resolution: Handle Inbound Calls Or Chats To Resolve Customer Complaints Regarding Orders, Payments, And Product Inquiries Professionally. Process Documentation: Update Call Records And Maintain Accurate Documentation Of Every Customer Interaction In The System. Information Provisioning: Provide Customers With Accurate.

Pay and perks

The salary for this role is ₹15,000 – ₹19,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Active listening, Verbal communication, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Position details

• Location: Electronic City, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Suraj P K (Anvaya HR Inc) today.