Customer Care Executive

A new Customer Care Executive role is open at Suraj P K (Anvaya HR Inc), Marathahalli, Bengaluru. The team is filling 8 vacancies. Salary is up to ₹26,000/month.

Employer’s description

Handle Incoming Customer Calls And Resolve Queries Professionally.Provide Accurate Information And Assistance To Customers.Maintain Good Communication And Customer Service Standards.Record Customer Details And Update The System.Escalate Complex Issues To The Concerned Team. Type : Inbound | Languages : Hindi, English

What you get

Compensation: ₹18,000 – ₹26,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• Someone customer-first and polite

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Position details

• Work location: Marathahalli, Bengaluru, Karnataka
• Vacancies: 8
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Suraj P K (Anvaya HR Inc) reviews applications regularly.