Telecaller

Surendra Keshavram Haritash (Agarwal Group Of India) wants to bring on a Telecaller for its Vashi, Mumbai team. You can earn up to ₹20,000/month. The team is filling 4 vacancies.

Note from the employer

Customer Cupport. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Hindi

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Hindi
• Someone patient and calm under pressure

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Vashi, Mumbai, Maharashtra
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 4
• Employment type: Full time

Apply today and take the next step in your career with Surendra Keshavram Haritash (Agarwal Group Of India).