Field Collection Executive

Start your next role as a Field Collection Executive with Svasti Microfinance Private Limited () in Sakinaka, Mumbai. The team is filling 25 vacancies. No experience? You can still apply. The pay goes up to ₹16,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Eligibility

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Verbal communication, Typing speed, Active listening and Complaint handling
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

What you get

Compensation: ₹13,500 – ₹16,000 per month.

What the job involves

As a Field Collection Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Job at a glance

• Job location: Sakinaka, Mumbai, Maharashtra
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Svasti Microfinance Private Limited ().