Personal Loan Executive

Swamini Enterprises wants to bring on a Personal Loan Executive for its Thane, Mumbai team. The pay goes up to ₹20,000/month. There are 5 open positions.

Employer’s description

The Personal Loan Executive Is Responsible For Handling Customer Inquiries, Processing Personal Loan Applications, Verifying Documents, And Ensuring Smooth Loan Disbursement While Maintaining High Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Hindi, Marathi

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Hindi, Marathi, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Hindi, Marathi
• A patient, customer-first attitude

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Work mode: Office-based
• Shift: 10:30 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Swamini Enterprises.