Telecaller / Sales Coordinator (Fem...

Swarex Logistics Limited has an opening for a Telecaller / Sales Coordinator (Fem... based in Mira Road East, Mumbai. Salary is up to ₹25,000/month. There are 2 open positions.

Employer’s description

A Telecaller And Sales Coordinator Is Responsible For Managing Both Inbound And Outbound Customer Calls And Performing Administrative Duties To Support The Sales Team. Languages : Gujarati, Marathi, Hindi, English

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, Marathi, Hindi, English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

Quick facts

• Location: Mira Road East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Working hours: 10AM - 7 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Swarex Logistics Limited.