Telecaller

Join Swarg Gold Touch Pvt Ltd as a Telecaller in Asangaon, Mumbai. Salary is up to ₹15,000/month. There are 2 open positions.

Employer’s description

Key Responsibilities:Make Outbound Calls To Potential Or Existing Customers Answer Inbound Calls And Address Customer Inquiries Explain Products Or Services Clearly And Effectively Generate Sales Leads Or Close Sales (Depending On Role) Maintain A Record Of Calls And Customer Details Follow Up With Customers For Feedback Or Further Communication Handle Customer Complaints Politely And Professionally Meet Daily/Weekly Call And Sales Target. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : English, Hindi, Marathi, Gujarati

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Gujarati, Hindi, Marathi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: English, Hindi, Marathi, Gujarati

Day-to-day work

• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Job details

• Location: Asangaon, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 2
• Shift: 10:00 am - 6:00pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Swarg Gold Touch Pvt Ltd today.