Tele Caller

Swiggy has an opening for a Tele Caller based in Andheri East, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

We Are Looking For A Telecaller For Recruitment And Hiring Process. Candidate Will Be Responsible For Calling Candidates, Explaining Job Roles, Scheduling Interviews, Maintaining Candidate Data, And Coordinating With The Recruitment Team. Good Communication Skills In Hindi And Basic English Are Required. 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹18,000 – ₹22,000 per month.

What you will do

As a Tele Caller, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with CRM tools, Verbal communication, Typing speed, Active listening
• Female Only
• No English required
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Position details

• Location: Andheri East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Swiggy today.