Telesales Executive

A new Telesales Executive role is open at Swiggy, Sakinaka, Mumbai. There are 2 open positions. You can earn up to ₹30,000/month.

In the employer’s words

We Are Looking For A Telecaller With Strong Calling Efficiency, Consistent And Timely Follow-Ups With Candidates, Effective Coordination Skills, Basic Computer Knowledge, And The Ability To Handle Continuous Manual Calling, With No Fixed Off And Rotational Day Shifts And Weekly Offs. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Salary

You will be paid ₹25,000 – ₹30,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi, Real Estate and Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• You are polite and patient

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Sakinaka, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Swiggy reviews applications regularly.