Work From Home - Bpo Tele Calling

Swiggy has an opening for a Work From Home - Bpo Tele Calling based in remote. You can earn up to ₹45,000/month. There are 2 open positions.

Pay and perks

The salary for this role is ₹35,000 – ₹45,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Verbal communication, Complaint handling and Active listening
• Male Only
• No English required
• Freshers can apply
• Work from home
• A calm under pressure, patient attitude

Roles and responsibilities

As a Work From Home - Bpo Tele Calling, your work will include:

• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Job location: remote
• Job type: Full time
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Fully remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Swiggy reviews applications regularly.