Work From Home - Bpo Tele Calling

Swiggy wants to bring on a Work From Home - Bpo Tele Calling for its remote team. 30 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹30,000/month.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What you get

Compensation: ₹15,000 – ₹30,000 per month.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Hindi and English and CRM tools
• Male Only
• Basic English
• Freshers can apply
• Work from home
• A customer-first, calm under pressure attitude

Job at a glance

• Work location: remote
• Work mode: Remote (work from home)
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Swiggy today.