Work From Home - Bpo Telecaller

Swiggy has an opening for a Work From Home - Bpo Telecaller based in remote. Freshers can apply. 28 candidates will be hired for this role. The pay goes up to ₹36,000/month.

Employer’s description

Hiring & Customer Support. Languages : English, Hindi

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Who can apply

• Freshers are welcome to apply
• Education: Below 10th
• Comfortable with English, Hindi
• Male Only
• No English required
• Freshers can apply
• Work from home
• Languages: English, Hindi
• Someone customer-first and patient

Salary

The salary for this role is ₹32,500 – ₹36,000 per month.

Job details

• Job location: remote
• Vacancies: 28
• Work mode: Remote (work from home)
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Swiggy today.