Work From Home - Call Centre Bpo Executive

Swiggy wants to bring on a Work From Home - Call Centre Bpo Executive for its remote team. Great for first-time job seekers. Salary is up to ₹34,000/month. There are 28 open positions.

Employer’s description

Hiring And Customer Support. Languages : English, Hindi

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Education: Below 10th
• Good knowledge of English and Hindi
• Male Only
• No English required
• Freshers can apply
• Work from home
• Languages: English, Hindi

What you get

Compensation: ₹26,000 – ₹34,000 per month.

Position details

• Job location: remote
• Openings: 28
• Job type: Full time
• Work mode: Fully remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Swiggy. It takes less than a minute.