Work From Home - Customer Support

Swiggy wants to bring on a Work From Home - Customer Support for its remote team. 23 candidates will be hired for this role. You can earn up to ₹34,500/month.

Employer’s description

Swiggy Customer Support Team. Languages : Hindi

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Salary

Compensation: ₹29,500 – ₹34,500 per month.

Eligibility

• Freshers are welcome to apply
• Education: Below 10th
• Comfortable with Hindi
• Male Only
• No English required
• Freshers can apply
• Work from home
• Languages: Hindi
• Someone patient and polite

Quick facts

• Location: remote
• Work mode: Fully remote
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 23

Ready to start? Upload your resume and apply to Swiggy today.