Work From Home - Customer Support

Swiggy wants to bring on a Work From Home - Customer Support for its remote team. The team is filling 25 vacancies. Salary is up to ₹32,000/month.

In the employer’s words

Hiring And Customer Support. Languages : Hindi, English

Eligibility

• Open to freshers
• Below 10th or equivalent
• Skills: English, Hindi
• Male Only
• No English required
• Freshers can apply
• Work from home
• Languages: Hindi, English
• Someone customer-first and patient

Compensation

The salary for this role is ₹28,000 – ₹32,000 per month.

Key responsibilities

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Job details

• Job location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from home
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Swiggy reviews applications regularly.