Work From Home - Customer Support

Swiggy is looking for a Work From Home - Customer Support to join its team in remote. 26 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Customer Support. Languages : Hindi

Compensation

Compensation: ₹22,000 – ₹25,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Hindi
• Male Only
• Basic English
• Freshers can apply
• Work from home
• Languages: Hindi
• A polite, patient attitude

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: remote
• Work mode: Fully remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 26

Interested? Apply now on BetterJobs with your resume — Swiggy reviews applications regularly.