Work From Home - Customer Support

Swiggy wants to bring on a Work From Home - Customer Support for its remote team. You can earn up to ₹34,500/month. Freshers can apply. 23 candidates will be hired for this role.

Note from the employer

Swiggy Customer Support Team. Languages : Hindi

Skills and qualifications

• No prior experience needed — freshers can apply
• Below 10th or equivalent
• Good knowledge of Hindi
• Male Only
• No English required
• Freshers can apply
• Work from home
• Languages: Hindi
• You are polite and customer-first

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹31,500 – ₹34,500 per month, based on skills and experience.

Quick facts

• Location: remote
• Work mode: Fully remote
• Openings: 23
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Swiggy reviews applications regularly.