Work From Home - Delivery Manager

Swiggy xpress Bess big basket is looking for a Work From Home - Delivery Manager to join its team in remote. There are 6 open positions. Salary is up to ₹56,000/month. Great for first-time job seekers.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Bengali, Punjabi, Hindi, Marathi, English

Skills and qualifications

• Open to freshers
• Education: Below 10th
• Good knowledge of Bengali, English, Hindi, Marathi and Punjabi
• Male Only
• No English required
• Freshers can apply
• Work from home
• Languages: Bengali, Punjabi, Hindi, Marathi, English
• You are customer-first and polite

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹38,000 – ₹56,000 per month.

Quick facts

• Location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 6
• Work mode: Work from home
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Swiggy xpress Bess big basket today.