Work From Home - Delivery Manager

A new Work From Home - Delivery Manager role is open at Swiggy xpress Bess, remote. The pay goes up to ₹53,000/month. No experience? You can still apply. There are 6 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Bengali, Punjabi, Marathi, Hindi, English

Salary

The salary for this role is ₹38,000 – ₹53,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Who can apply

• Freshers are welcome to apply
• Below 10th or equivalent
• Comfortable with Bengali, English, Hindi, Marathi, Punjabi
• Male Only
• No English required
• Freshers can apply
• Work from home
• Languages: Bengali, Punjabi, Marathi, Hindi, English
• You are patient and customer-first

Quick facts

• Work location: remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Fully remote
• Vacancies: 6
• Employment type: Full time

Click Apply to send your profile to Swiggy xpress Bess. It takes less than a minute.