Tele Caller

Join Swot consultancy services as a Tele Caller in Andheri West, Mumbai. The team is filling 30 vacancies. You can earn up to ₹30,000/month.

Employer’s description

Tele Caller. 1 - 2 Years Experience Compulsory. | Languages : English, Marathi, Hindi

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Marathi, Hindi
• A calm under pressure, customer-first attitude

Position details

• Location: Andheri West, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Swot consultancy services today.