Tele Caller

A new Tele Caller role is open at Synergy Finance Solutions, Bhandup, Mumbai. The pay goes up to ₹30,000/month. 10 candidates will be hired for this role.

Employer’s description

Contacting Customer With Overdue Payments To Arrange For Repaymet, Negotiating Payment Plan And Maintaining Accurate Records Of All Collection Activities. Languages : Marathi, Hindi, English

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Requirements

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone customer-first and patient

What you get

You will be paid ₹15,000 – ₹30,000 per month.

Quick facts

• Location: Bhandup, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Synergy Finance Solutions today.