Customer Service Associate

Join T & M Services Consulting Private Limited as a Customer Service Associate in Goregaon, Mumbai. There are 10 open positions. Salary is up to ₹17,000/month. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What you will do

Here is what a typical day looks like:

• Follow up on leads and convert them into sales
• Build long-term relationships with existing clients
• Prepare quotations and close deals with decision makers
• Explain products and offers clearly and handle objections
• Identify and approach new customers in the assigned territory
• Record visits, calls and orders in the CRM or daily report

Pay and perks

Compensation: ₹14,000 – ₹17,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: CRM, Lead generation, Customer handling, Target achievement
• Good English
• Freshers can apply
• Someone self-motivated and confident

Quick facts

• Work location: Goregaon, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — T & M Services Consulting Private Limited reviews applications regularly.