Customer Service Executive (Export ...

TAGID Solutions Pvt Ltdq is hiring a Customer Service Executive (Export ... in Bhiwandi, Mumbai. Salary is up to ₹25,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : International

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with International
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International
• You are customer-first and calm under pressure

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Roles and responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Bhiwandi, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 10 AM - 6PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

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