Chat Support Executive - Night Shif...

Looking for a Chat Support Executive - Night Shif... role in Andheri East, Mumbai? Talent Corner is hiring now. No experience? You can still apply. You can earn up to ₹50,000/month. 10 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Typing speed, CRM tools, Complaint handling and Active listening
• Good English
• Freshers can apply
• A patient, polite attitude

Day-to-day work

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹20,000 – ₹50,000 per month.

Position details

• Work location: Andheri East, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 10
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Talent Corner.