Kotak Bank Telecalling Process

Talent Solutions is looking for a Kotak Bank Telecalling Process to join its team in Thane, Mumbai. No experience? You can still apply. There are 20 open positions. Salary is up to ₹23,000/month.

Employer’s description

Telecalling Process. Fresher And Experience Both Can Apply. Easy Selection Given. Training Will Be Provided. Good Opportunity To Start Work With Reputed Company. Free Pickup And Drop Facility Is Available From Thane Station To Office And Office To Thane Station. (Free Bus Service Is Available). Type : Domestic

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic
• No English required
• Freshers can apply
• Type: Domestic
• A polite, customer-first attitude

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹15,500 – ₹23,000 per month.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Talent Solutions reviews applications regularly.