Telecaller

Join Talent Spark as a Telecaller in Kurla, Mumbai. Salary is up to ₹20,000/month. No experience? You can still apply. There are 30 open positions.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries.

Compensation

Compensation: ₹13,000 – ₹20,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Verbal communication, Complaint handling, Active listening and Typing speed
• No English required
• Freshers can apply
• A polite, patient attitude

What you will do

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Kurla, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Talent Spark reviews applications regularly.