Collection Process Telecaller

Tangent wants to bring on a Collection Process Telecaller for its Mira Road East, Mumbai team. Great for first-time job seekers. There are 10 open positions. Salary is up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.Easy Selection,Collect Customer Emi Overdue Amt. Languages : Hindi, Marathi

Key responsibilities

As a Collection Process Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: Tenth Pass
• Skills: Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Hindi, Marathi

Quick facts

• Job location: Mira Road East, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Tangent.