Customer Care Executive

Tankro Services Llp is looking for a Customer Care Executive to join its team in Perundurai Road, Erode. The pay goes up to ₹15,000/month. There are 3 open positions.

Note from the employer

Telecaller. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Active listening, Typing speed and Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Your responsibilities

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: Perundurai Road, Erode, Tamil Nadu
• Vacancies: 3
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Tankro Services Llp.