Customer Care Executive

Looking for a Customer Care Executive role in Perundurai Road, Erode? Tankro Services Llp is hiring now. 5 candidates will be hired for this role. The pay goes up to ₹16,000/month.

Employer’s description

Telecaller & Service. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹10,000 – ₹16,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Typing speed and Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job details

• Location: Perundurai Road, Erode, Tamil Nadu
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Tankro Services Llp.