Customer Care Executive

Tarot With Sakshi is hiring a Customer Care Executive in Sector 19 - Gurgaon, Delhi. The pay goes up to ₹30,000/month. 2 candidates will be hired for this role.

In the employer’s words

Handle Cod Order Confirmation Calls, Ndr Follow-Ups, On-Hold Orders, And Customer Support. Coordinate With Logistics Partners, Resolve Delivery Issues, Answer Customer Queries, And Ensure Smooth Order Fulfillment. Good English Communication Skills, Basic Computer Knowledge, And Customer Handling Experience Preferred. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary

You will be paid ₹25,000 – ₹30,000 per month.

Eligibility

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job details

• Job location: Sector 19 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Tarot With Sakshi today.