Work From Home - Team Leader

Tata Aia Life Insurance wants to bring on a Work From Home - Team Leader for its remote team. Freshers can apply. 30 candidates will be hired for this role. You can earn up to ₹40,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales | Languages : Hindi

What you get

You will be paid ₹20,000 – ₹40,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Hindi, Sales
• Good English
• Freshers can apply
• Work from home
• Type: Sales
• Languages: Hindi
• A customer-first, polite attitude

Job details

• Location: remote
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Fully remote
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Tata Aia Life Insurance. It takes less than a minute.