Work From Home - Team Leader

Tata Aia Life Insurance wants to bring on a Work From Home - Team Leader for its remote team. No experience? You can still apply. The pay goes up to ₹40,000/month. The team is filling 25 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

What you get

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Typing speed, Verbal communication, Complaint handling, Active listening
• No English required
• Freshers can apply
• Work from home

Position details

• Job location: remote
• Openings: 25
• Work type: Fully remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Tata Aia Life Insurance.