International Voice Process

Join Tata Consultancy Service as an International Voice Process in Malad, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹45,000/month.

In the employer’s words

International Customer Support. 1 - 2 Years Experience Compulsory. | Type : International, Outbound

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound
• You are calm under pressure and polite

Salary

The salary for this role is ₹30,000 – ₹45,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Malad, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 30

Apply today and take the next step in your career with Tata Consultancy Service.