Customer Advisior

Tata Motors Heritage is looking for a Customer Advisior to join its team in Dombivali, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

An Automotive Customer Advisor Acts As The Primary Liaison Between Customers And The Service/Sales Teams, Managing The Entire Vehicle Journey From Greeting To Post-Service Follow-Up, Focusing On Understanding Needs, Explaining Technical Details Clearly, Preparing Repair Orders, Coordinating With Technicians, Building Customer Loyalty,. Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Real Estate
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Job at a glance

• Work location: Dombivali, Mumbai, Maharashtra
• Work type: On-site
• Timings: 10.00 AM - 7.00PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10

Ready to start? Upload your resume and apply to Tata Motors Heritage today.