International Collection

Team Ideal Pvt Ltd is hiring an International Collection in Thane, Mumbai. The pay goes up to ₹40,000/month. The team is filling 20 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹20,000 – ₹40,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Active listening, CRM tools, Typing speed and Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Openings: 20
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Team Ideal Pvt Ltd.