Senior Telecaller

Start your next role as a Senior Telecaller with Team Ideal Private Limited in Malad, Mumbai. The team is filling 20 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Required Telecallers. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Domestic, Sales, Outbound

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound, International, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Domestic, Sales, Outbound
• A patient, customer-first attitude

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Job details

• Job location: Malad, Mumbai, Maharashtra
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Apply today and take the next step in your career with Team Ideal Private Limited.