Telecaller

Team Ideal Pvt Ltd is hiring a Telecaller in Goregaon, Mumbai. 20 candidates will be hired for this role. The pay goes up to ₹16,000/month. Great for first-time job seekers.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Pay and perks

Compensation: ₹12,000 – ₹16,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Verbal communication, Active listening and Typing speed
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job at a glance

• Job location: Goregaon, Mumbai, Maharashtra
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Team Ideal Pvt Ltd reviews applications regularly.